سياسة الخصوصية

Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to nir-edu.com.

We are committed to protecting your privacy and safeguarding your personal data in compliance with:

• Egyptian Personal Data Protection Law No. 151 of 2020 (PDPL – Egypt)
  
   
• General Data Protection Regulation (GDPR), where applicable
  
   
• California Consumer Privacy Act (CCPA), where applicable
  
   

This Privacy Policy explains how we collect, use, process, store, disclose, and protect your personal data when you access or use nir-edu.com and its Software-as-a-Service (SaaS) Learning Management System (LMS) platform.

By using nir-edu.com, you consent to this Privacy Policy.

1. Who We Are

nir-edu.com is a SaaS-based Learning Management System (LMS) platform serving:

• Teachers
  
   
• Educational institutions
  
   
• Training centers
  
   
• Students
  
   
• Corporate learning providers
  
   

For data protection purposes:

• nir-edu.com acts as a Data Controller for its operational and business data.
  
   
• nir-edu.com acts as a Data Processor when processing student data on behalf of educational institutions.
  
   

2. Legal Basis for Processing (PDPL – Egypt)

In accordance with Egyptian Law No. 151 of 2020, we process personal data based on:

• Explicit consent
  
   
• Contractual necessity
  
   
• Legal obligations
  
   
• Legitimate interests
  
   
• Educational service delivery requirements
  
   

We do not process sensitive personal data without lawful justification and appropriate safeguards.

3. Information We Collect

3.1 Information You Provide Directly

When you register or interact with the platform, we may collect:

• Full name
  
   
• Institution name
  
   
• Email address
  
   
• Phone number
  
   
• Address
  
   
• Job title
  
   
• Profile image
  
   
• Login credentials
  
   
• Billing details
  
   

If you contact us directly, we may collect:

• Message contents
  
   
• Attachments
  
   
• Communication history
  
   

3.2 LMS & Educational Data

As part of our LMS services, we may process:

• Student names
  
   
• Student IDs
  
   
• Attendance records
  
   
• Course enrollments
  
   
• Grades and assessments
  
   
• Assignment submissions
  
   
• Learning progress analytics
  
   
• Certificates issued
  
   
• Teacher-student communications
  
   

When acting as Data Processor, the educational institution remains the Data Controller of student data.

3.3 Payment & Financial Information

Subscription payments may be processed via licensed third-party payment providers.

nir-edu.com does not store full credit or debit card details.

We may store:

• Transaction references
  
   
• Invoice data
  
   
• VAT records
  
   
• Subscription history
  
   

For Egyptian entities, VAT invoices may be generated in compliance with Egyptian Tax Authority regulations.

3.4 Automatically Collected Data

We automatically collect:

• IP address
  
   
• Browser type
  
   
• Device information
  
   
• Usage data
  
   
• Login timestamps
  
   
• System logs
  
   

This information is used for:

• Security monitoring
  
   
• Fraud prevention
  
   
• Analytics
  
   
• Performance improvement
  
   

4. How We Use Your Data

We use personal data to:

• Provide and maintain our services
  
   
• Manage accounts and subscriptions
  
   
• Process payments
  
   
• Generate certificates
  
   
• Improve system functionality
  
   
• Provide customer support
  
   
• Comply with legal and tax obligations
  
   
• Prevent fraud and unauthorized access
  
   

We do not sell personal data.

5. Payment Provider – Fawry

nir-edu.com uses Fawry as a licensed payment collection provider.

5.1 Role of Fawry

Fawry’s responsibility is strictly limited to:

• Collecting payments
  
   
• Processing transactions
  
   
• Transferring funds
  
   

Fawry does not:

• Manage platform services
  
   
• Issue refunds
  
   
• Handle service-related complaints
  
   
• Resolve subscription disputes
  
   

For any service-related issue, users must contact nir-edu.com directly.

5.2 Limitation of Liability

Fawry’s responsibility is limited to payment collection only.

Fawry shall not be liable for:

• Service performance
  
   
• Content disputes
  
   
• Refund decisions
  
   
• Subscription issues
  
   
• Platform access problems
  
   

6. Refund Policy (Final Transactions Policy)

All transactions made through nir-edu.com, including payments processed via Fawry, are:

• Final
  
   
• Non-refundable
  
   
• Non-exchangeable
  
   

Users are advised to carefully review:

• Subscription plans
  
   
• Service features
  
   
• Pricing details
  
   
• Terms and conditions
  
   

before completing any payment.

By proceeding with payment, you acknowledge and agree that:

• All payments are final
  
   
• No refunds or exchanges will be provided
  
   

Exceptions, if any, shall be solely at the discretion of nir-edu.com and subject to applicable Egyptian law.

7. Data Sharing & Third Parties

We may share data only when necessary with:

• Hosting providers
  
   
• Payment gateways
  
   
• Email/SMS service providers
  
   
• Analytics providers
  
   
• Government authorities when legally required
  
   

All third parties are contractually obligated to protect your data.

8. Cross-Border Data Transfers

If personal data is transferred outside Egypt, we ensure:

• Adequate safeguards
  
   
• Secure hosting
  
   
• Contractual data protection obligations
  
   
• Compliance with Egyptian PDPL
  
   

9. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
  
   
• Comply with tax and accounting laws
  
   
• Resolve disputes
  
   
• Enforce agreements
  
   

Educational institutions determine student record retention policies.

10. Data Security

We implement appropriate technical and organizational measures including:

• SSL encryption
  
   
• Role-based access control
  
   
• Database protection
  
   
• Secure hosting infrastructure
  
   
• System monitoring
  
   

However, no internet-based system is fully secure.

11. Your Rights Under Egyptian PDPL

Under Law No. 151 of 2020, you have the right to:

• Access your data
  
   
• Correct inaccurate data
  
   
• Request deletion (where legally permitted)
  
   
• Withdraw consent
  
   
• Object to processing
  
   
• Be informed of processing activities
  
   

Requests may be submitted through our official contact email.

12. GDPR Rights (Where Applicable)

Users located in the EEA may exercise:

• Right of access
  
   
• Right to rectification
  
   
• Right to erasure
  
   
• Right to restrict processing
  
   
• Right to data portability
  
   
• Right to object
  
   

We respond within one month.

13. CCPA Rights (Where Applicable)

California residents may:

• Request disclosure of collected data
  
   
• Request deletion
  
   
• Request opt-out of data sale
  
   

nir-edu.com does not sell personal data.

14. Children's Data

Student data is processed under institutional authorization.

For users under 18:

• Processing occurs within educational context
  
   
• Institutions are responsible for obtaining parental consent where required
  
   

We do not knowingly collect children’s data outside authorized educational use.

15. Cookies

We use cookies for:

• Authentication
  
   
• Session management
  
   
• Preferences
  
   
• Analytics
  
   

Users may disable cookies via browser settings.

16. Google API Compliance

Any data obtained from Google APIs is handled in compliance with Google API Services User Data Policy, including Limited Use requirements.

17. Account Deletion

Users may delete their profile from their account settings page.

Upon deletion:

• Account access will be terminated
  
   
• Certain data may be retained for legal and accounting compliance
  
   

18. Amendments to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted with a revised effective date. Continued use of nir-edu.com constitutes acceptance of the updated policy.

19. Contact Information

For privacy or data-related inquiries, please contact:

[Official Company Legal Name]
[Registered Address]
[Official Email Address]
[Phone Number]